Wednesday, April 17, 2024

Basic Mediation Training

Continuing Education is always a good thing


In the beginning of April, seven members of our staff and volunteers at Wenatchee Valley Dispute Resolution Center had the opportunity to attend a De-Escalation training, where they learned crucial skills to handle conflict situations.

Bridgett Barker, Jenn Riley, Joanne Dalinkus, Jeff Lau, Theresa D-Litzenberger, Jennifer Talbot, and Eada Talal Al-Soodani actively participated in the program, gaining knowledge on various aspects of de-escalation.

The training covered topics such as recognizing triggers, making positive choices to diffuse tensions, and employing strategies to calm others who are agitated. We take pride in the fact that our staff and volunteers are committed to upgrading their skills and providing top-quality mediation services.

We take immense pride in our staff's commitment to enhancing their knowledge and skills. Recently, the Wenatchee Valley DRC's Executive Director, Jennifer Talbot, and Program Coordinator, Eada Talal Al-Soodani, participated in Resolution Washington's Equity Training workshop.

Through this training, they acquired valuable skills such as living out ideal values in the workplace, identifying eight common forms of exclusion in work settings, understanding discrimination, and making decisions through an Equity Lens framework. We applaud their efforts to promote inclusivity and diversity in their professional lives and to deliver better services to our clients.

Coming June 26-30, Wenatchee Valley DRC will be facilitating our Basic Mediation Training. Mediation training provides useful skills of conflict resolution for anyone regardless of experience. Mediation is a life skill. It's for everyone and if you are in a relationship or work with others then you are in a place where you can learn to listen better, you can learn to reflect back to others, you can learn to mediate. Whether you're an attorney, teacher, counselor, human resources manager, or just someone looking to improve your communication skills, Basic Mediation is a valuable tool that can benefit everyone.

As professionals, these skills are essential to our daily work. Attorneys often find themselves in high-stress situations, negotiating contracts or settlements with clients. Teachers and counselors work with students and clients who may be experiencing conflict, and human resource managers are often tasked with resolving disputes between employees.

Taking a Basic Mediation course can provide professionals with the tools and techniques they need to effectively handle these situations. By learning active listening skills, conflict resolution techniques, and negotiation strategies, professionals can improve their ability to communicate effectively and reach mutually beneficial outcomes.

But Basic Mediation training isn't just for professionals. It's a life skill that anyone can benefit from. At some point in our lives, we'll all encounter conflict, whether it's with a spouse, family member, or friend. By taking a Basic Mediation course, we can learn how to deal with conflict in a productive and constructive way.

One of the key benefits of Basic Mediation is that it teaches us how to listen. So often in our daily lives, we're quick to jump in with our own opinions and ideas, without really hearing what the other person is saying. Basic Mediation teaches us how to actively listen to others, reflect back what we've heard, and seek to understand their perspective.

Another benefit of Basic Mediation is that it helps us to be more reflective. In a conflict situation, it's easy to get caught up in our emotions and react impulsively. Basic Mediation teaches us to take a step back, reflect on the situation, and respond thoughtfully and intentionally.

Whether you're a professional looking to improve your skills or someone who wants to improve your ability to handle conflict in your personal life, Basic Mediation is a valuable tool that can benefit everyone. So why not give it a try? You might be surprised at how much you can learn and how it can positively impact your life.

Sign up for Basic Mediation Training at The event is June 26-30, with daily sessions from 8 - 5 p.m. at Wenatchee Valley DRC, 5 S. Wenatchee Ave., Ste. 210, Wenatchee. Email for more information. This interactive experience equips individuals and professionals with the understanding of proven mediation, communication, and conflict resolution processes for use at work, at home, or in the classroom. Registration closes at noon on June 19.


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