SimplePowerIT adds to team

Wenatchee- Michael Williamson has joined the SimplePowerIT team as Help Desk Solution Provider.

Williamson brings more than 20 years of award-winning customer service experience to SimplePowerIT. He has tackled a variety of tech issues while working as a sales agent for AT&T and as a technician at Staples, where he assisted customers with a range of needs such as security issues and PC configurations.

Michael is currently pursuing his Master of Science in Information Technology Management from Western Governors University.

Originally from California, Michael relocated to the area with his wife Rachel in 2009 and now proudly calls Wenatchee his home. In his free time, you might catch him with a game controller in his hand or working on his gaming You Tube channel.

“I’m very excited to be working with such a wonderful team and group of clients. I thoroughly enjoy helping a client work through what is sometimes a confusing technical situation to find a solution that makes their life easier,” explained Williamson.

SimplePowerIT was born in 2012 on the premise that most organizations have one shared and basic technology need: computers and software should “just work” so users can stay focused on their goals without frustrating technology glitches. On the occasion there are issues, your frustration level is likely high. We believe that getting up and running again shouldn’t involve long telephone hold times, talking with technicians who aren’t empathetic or don’t understand, and speak in jargon. The SimplePowerIT team is intentionally small, allowing clients to work with the owner and a dedicated technician who serves as your technology advisor. SimplePowerIT works with small to large businesses in a variety of industries. Learn more at www.simplepowerit.com.